CAMPSITE WARDEN

Location: Mendip Hills National Landscape near Bristol/Cheddar

Contract: Seasonal

Closing Date: 1st March 2026

Interview Date: As available

Contract Dates: 30th March 2026 to 4th October 2026
Salary: £14 per hour plus free camping pitch with electric hook up

Mendip is looking for a motivated, passionate and brilliant Camp Warden to take on a seasonal role at our award winning campsite, Basecamp, and help us on our mission, the Mendip Way.

The Mendip Way

"To Inspire Everyone, Everywhere, to Make Time for Adventure"

Basecamp was originally set up in 2014 for school activity camps and every year hundreds of children come to visit for their school activity camp. In July 2020, Basecamp then opened to the public for the first time with families loving the location, the space & freedom and activities on the doorstep.

In 2023 Basecamp was recognised as the best campsite in Bristol, Bath & Somerset, and then came runner up in the South West of England Tourism awards. Following this success, Basecamp then won Silver for Campsite of the Year in the Visit England Tourism Awards in 2025.

Basecamp is open to the public from May Bank holiday and then every weekend and through the summer holidays.

The Role

Basecamp has a dedicated team who look after our onsite Pavilion shop, catering, bar and customer check-ins.

This means the Warden role primarily focuses on maintaining the campsite facilities, cleanliness, visitor relations and ensuring that camp rules are obeyed for the comfort of all guests.

The role will require great communication skills and close communication with our Pavilion Manager, campsite reception team, the facilities team and housekeeping team.

During the early season when Baseamp is closed to the public, the Warden will join the work of estate team helping to set up the camp facilities and ensuring the site is changed over and ready for both our school groups and the public.

Although this is a role for one person, there is opportunity for work as a couple with roles available in our housekeeping and pavilion teams throughout the summer.

Core Responsibilities Communicate and engage in conversation with our guests ensuring a comfortable stay

Security and safety patrols throughout the evening focusing on:
Safety checks
Booking checks
Noise and Behaviour
Fire Safety
Driving after dark
Campsite maintenance and light gardening including strimming, weeding & watering
On call support
Following up with guests if there have been any issues
Communicating with our Senior Team any issues and suggested improvements
Ensuring campsite facilities are clean and in good order
Facility changeovers on Fridays and Sundays
Other ad-hoc duties

About You

Your attitude and personality is paramount to us: we’re looking for someone who has a positive outlook, professionalism, promptness and who works well under pressure. You’ll possess strong communication skills, and excellent presentation skills and enjoy a varied and challenging role.

Desireable SkillsGeneral maintenance skills

Ability to prioritise tasks efficiently and effectively
Dealing with customer enquiries in a professional and courteous manner
Embrace the outdoors
Conscientious and responsible
Ability to remain calm in difficult situations and identify solutions to problems
Ability to set appropriate professional standards for self and others
To be smart, punctual and reliable
Basic IT skills to understand our booking system
Clean Driving Licence
First Aid Certificate (We can help you gain this if necessary)
Enhanced DBS (Disclosure and Barring Service): Our business involves working closely with children and will require an enhanced DBS check. (We can help you gain this if necessary)
A number of years of experience in hospitality/leisure/campsites delivering a great customer experience.

Benefits

Free pitch with free electric hook up, showers and toilets.
You are welcome to bring a campervan, small caravan or tent
Free wifi
Highly discounted food
Access to free outdoor activities
This role could suit a couple

About Mendip

Established in 1987, Mendip Activity Centre is a national activity, education and training provider setting the gold standard in adventure and training.

Our goal is to inspire everyone, everywhere, to make time for adventure. We do this by working with schools, families, individuals, groups and teams, and aim to inspire as many as possible.

We deliver high-quality and important outdoor education with professionalism and passion through the pillars of Adventure, Learning and Training. This role will be primarily based at our main centre in the Mendip Hills, Somerset.

Our values are simple:

Respect Risk: Go safely beyond the comfort zone

Respect Nature: Protect our playground

Respect Choice: Let everyone make their choice